Terms of service

Terms & Conditions

Last updated: March 2026

These Terms & Conditions (“Terms”) govern your use of the GUMEEZ website (www.gumeez.co.uk) and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

GUMEEZ is a trading name of Bulk Retail Ltd.
Registered business: Bulk Retail Ltd
Registered address: 3 Marco Polo House, Cook Way, Taunton, Somerset, TA26BJ, UK
Email: support@gumeez.co.uk

2. Eligibility & Use of Website

You must be at least 18 years old to purchase products from this website. You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

 

3. Products & Information

All products sold on this website are food supplements. Information provided on the website is for general informational purposes only and is not intended as medical advice.
Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Individual results may vary.

 

4. Orders & Contract Formation

When you place an order, you are making an offer to purchase products subject to these Terms. A contract is formed only when we accept your order and send an order confirmation email.
We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

 

5. Pricing & Payment

All prices are listed in GBP (£) and include VAT unless stated otherwise. We reserve the right to change prices at any time without notice.
Payment must be made in full at the time of purchase through our approved payment providers. We do not store payment card details.

 

6. Delivery

Delivery is subject to our Shipping Policy, which forms part of these Terms. Estimated delivery times are provided for guidance only and are not guaranteed.

 

7. Returns & Refunds

Returns and refunds are subject to our Refund Policy. Due to the nature of food supplements, opened or used products cannot be returned unless faulty.

 

8. Right to Cancel (Consumer Contracts Regulations)

If you are a consumer in the UK, you have the right to cancel your order within 14 days of receiving your goods without giving any reason. However, this right does not apply to sealed goods which are not suitable for return for health protection or hygiene reasons once unsealed.
To exercise your right to cancel, please contact us at support@gumeez.co.uk.

 

9. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using food supplements if you are pregnant, breastfeeding, taking medication, or have a medical condition.

 

10. Limitation of Liability

To the fullest extent permitted by law, GUMEEZ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by law.

 

11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Bulk Retail Ltd T/A GUMEEZ or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or use any content without prior written consent.

 

12. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account.

 

13. Promotions & Discounts

Promotions, discount codes, and offers are subject to their own terms and may be withdrawn at any time. Discounts cannot be applied retrospectively unless stated otherwise.

 

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

 

15. Force Majeure

We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, or courier disruptions.

 

16. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will take effect when posted on this page.

 

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Email: support@gumeez.co.uk
Website: www.gumeez.co.uk