Privacy policy

Privacy Policy

Last updated: March 2026

GUMEEZ (“we”, “us”, “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.gumeez.co.uk (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

GUMEEZ is a trading name of Bulk Retail Ltd.
Registered business: Bulk Retail Ltd
Registered address: 3 Marco Polo House, Cook Way, Taunton, Somerset, TA26BJ,  UK
Email: support@gumeez.co.uk

2. What Personal Data We Collect

When you use our Site, we may collect the following personal data:
• Identity information: name
• Contact information: email address, phone number, delivery and billing address
• Order information: products purchased, order value, payment status
• Payment information: processed securely by third-party payment providers (we do not store card details)
• Technical data: IP address, browser type, device information
• Marketing preferences and communications

3. How We Use Your Personal Data

We use your personal data for the following purposes:
• To process and fulfil your orders
• To communicate with you about your order or account
• To provide customer support
• To improve our website and services
• To send marketing communications (where consent has been given)
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:
• Performance of a contract (order fulfilment)
• Legal obligation (tax and accounting requirements)
• Legitimate interests (improving our services, fraud prevention)
• Consent (marketing communications)

5. Sharing Your Data

We may share your personal data with trusted third parties only where necessary, including:
• Payment processors (e.g. Shopify Payments, PayPal)
• Delivery and logistics partners
• Website hosting and analytics providers
• Email marketing platforms (only if you have opted in)
All third parties are required to process your data securely and in compliance with data protection laws.

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and support marketing activities.
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

 

8. Your Rights

Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (for marketing)
To exercise your rights, please contact us at support@gumeez.co.uk.

 

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

 

10. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

11. Children’s Data

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@gumeez.co.uk
Website: www.gumeez.co.uk